Star2Star Communications Review



  • Company: Star2Star Communications
  • Websitewww.Star2Star.com
  • Service: Business Phone System

Introduction

Star2Star Communications develops and delivers communications solutions for businesses of all types and sizes. Feature-rich, scalable, and reliable, Star2Star’s products and services are designed to simplify complex business communications so organizations can improve their productivity and collaborating. Thus, giving them a competitive edge. The company was founded in 2006, yet it has already received several industry awards as a testament to the quality of their technology and solutions.

Plans and Pricing
Star2Star offers four Unified Communications (UC) bundles: Starter, Basic, Professional, and Premium UC Bundles. All four bundles comes with a 30-day money back guarantee, professional installation, and more.

Starter UC Bundle includes only the essential UC features businesses need to communicate effectively. Basic UC Bundle is more suitable for companies that need an entry-level VoIP phone system. Meanwhile, the Professional bundle provides additional functionality to help employees perform. The Premium UC bundle is the provider’s most complete communications solution, bringing all the features of the Professional bundle and some more.

Detailed pricing information for all of Star2Star’s plans are currently not available publicly.

Features
Starter UC Bundle:
Direct Inward Dial
Inbound Caller ID
StarScope™ 2
Find Me – Follow Me
Voicemail
Voicemail To Email
Visual Voice Mail
Music On Hold
Optional Key System Emulation
StarConference Basic
StarChat
Call Activities Reports

Basic UC Bundle:
Direct Inward Dial
Inbound Caller ID
StarScope™ 2
Find Me – Follow Me
Voicemail
Voicemail To Email
Visual Voice Mail
Music On Hold
Optional Key System Emulation
StarConference Basic
StarChat
Call Activities Reports
StarPhone™
For iPhone or For Android
StarPhone™ For Desktop
(Mac/Windows)

Professional UC Bundle:
Direct Inward Dial
Inbound Caller ID
StarScope™ 2
Find Me – Follow Me
Voicemail
Voicemail To Email
Visual Voice Mail
Music On Hold
Optional Key System Emulation
StarConference Basic
StarChat
Call Activities Reports
StarPhone™
For iPhone or For Android
StarPhone™ For Desktop
(Mac/Windows)
StarVideo Conferencing
StarScheduler
Personal Auto Attendant
StarFax Personal
StarConference Premium

Features available for an upgrade fee:
StarCenter Agent
(Call Center)
StarFax Classic
StarBand™ StarBinary (Failover)
StarBand™ Primary Bandwidth
StarBand™ Secondary Bandwidth

Installation and Setup

Star2Star Communications stand out from other business VoIP service providers because unlike most companies, they don’t simply ship phones and provide installation instructions. They go above and beyond the competition by offering professional installation in every deal.

Customer Support

Customers can rest easy knowing that they can conveniently reach Star2Star’s support team 24/7 whenever issues arise. Their monitoring system, StarWatch, also regularly keeps an eye on all systems and proactively notifies users in case the system is non-response (for example, during an internet or power outage).

Verdict

Star2Star Communications doesn’t simply offer a telephone service that lets a business make and receive calls. The company offers a comprehensive communications solution that includes disaster recovery, US support, rich suite of advanced unified communications features, and more, that enable businesses to do more. The only drawback to their offerings is that there is no publicly available information regarding their pricing, although this is fairly common for providers that serve mid to enterprise level businesses.

For further information, visit Star2Star.com.

Customer Reviews
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