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Phone Power Full Review

Introduction

Click here to visit the Phone Power website.

Phone Power provides superior phone service for both residential customers and businesses. They have service packages that range from low cost metered outgoing calls, unlimited incoming calls, all the way to professional services like unlimited outgoing business calls and secondary cloned lines with cloud based phone numbers.

The business and cloud PBX professional packages can be as simple as a one line business account right up to multiple location PBX systems that include fully integrated auto-attendants and other special features. The business plans also include toll free number options to make it easier for customers to contact you. The entire system can easily be upgraded so that your phone service can grow with your business without the need for a whole new system.

Features of Phone Power

The Phone Power residential packages are jam packed with the coolest phone features imaginable, including the handy Click2Call feature. The service doesn’t need any special software and will work with all operating systems that have an updated web browser.

Business plans have the added option of a toll free number.

Most of the plans include:

  • Free additional line
  • Voice mail
  • Limited free minutes for international calling
  • Voice mail to email
  • Call logs viewable online
  • Manage account online
  • Remote access to voice mail
  • Call routing and caller ID
  • Call blocking, including outbound caller ID blocking
  • Caller ID on incoming calls, including the name of the caller
  • Keep your current number
  • Emergency services such as 211, 311, 511 and 811

Business plans also include:

  • Option for toll free number
  • Unlimited incoming and outgoing calls 
  • International phone numbers
  • Music on hold
  • Fax to email
  • Multiple line hunt groups
  • Soft line
  • User portals

All plans come with a 30 day satisfaction guarantee.

Pros

This phone system is very easy to install and simple to use, and it is virtually maintenance free. You get superior phone service that is reliable, to keep your home or business communications running smoothly. You never have to worry about dropped or missed calls.

The company combines the highest customer service with superior features at competitive prices. Service packages include the best rates on international calls in the industry, without the need for dialing codes and without restrictions. International calls can be made from any location with the exclusive Click2Call interface from your personal portal.

Eco-friendly

Phone Power prides itself in its efforts to protect the planet. They recycle all used materials, products and hardware, and store everything electronically to reduce their carbon footprint.

Customer Support

Phone Power customer support is always ready and willing to help, seven days a week. You can help yourself with the extensive FAQ section, help files, getting started guides, blogs and forums, or contact the company by phone, or for immediate help, access the live help chat. The customer support team is based in the US.

Plans and Pricing

Residential Premium Service – The residential premium plans provide unrestricted use for the majority of customers. This means that most people find they can make all the calls they need without going over their allotted minutes per month. The plans include 5000 minutes, and you are charged 2 cents per minute thereafter. If you prepay the first year, you get the second year free. However, you still have to pay any applicable taxes, fees and surcharges on the standard price.

All together, this plan works out to about $8.33 per month and includes 60 minutes per month of free international calling and all of the special features the company has to offer.

Business Plans

  • Two years, unlimited minutes start at $17.95 per month
  • One year, unlimited minutes start at $19.95 per month

All plans include international calling to select countries, unlimited incoming calls and a free second line.

Cons

There haven’t been any poor reports about the Phone Power phone service. Business and residential customers are very happy with the voice quality and everything the service offers. However, if you cancel your annual contract before your term runs out, the cancellation fees are quite high.

Conclusion

Phone Power is rated 10/10 on service plans, ease of set up and customer support. The company is considered an excellent VoIP service provider by customers and critics alike. They offer flexible service plans you can customize to suit your needs and an abundance of features to give your business a professional appearance.

With the exception of the extremely high cancellation fee, the service plans are reasonably and competitively priced, and an ideal choice for residential customers and businesses of all sizes. Unlike traditional phone services, all of the calling features are included in the monthly price. Whether you want a cheaper alternative to a traditional phone or a professional system for your business, Phone Power can’t be beat. 

Click here to visit the Phone Power website.

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